Policy
Privacy Policy
Effective date: October 31, 2026
AiyrHealth, LLC ("AiyrHealth," "we," "us") provides AiyrKids, a wellness notification service that helps families stay aware of their child's readings overnight. This policy explains what information we collect, how we use it, and the choices you have. It applies to the AiyrKids app, the AiyrKids Hub app, our text and voice notifications, and aiyrkids.com.
AiyrKids is a wellness notification tool. It is not a medical device and does not diagnose, treat, or prevent any condition.
Information we collect
Information you give us
- Account information: your name, email address, and mobile phone number.
- Information about your child: first name and birth year, entered by a parent or guardian.
- Notification settings you choose for your child.
- Alert recipients: the names and mobile numbers of people you add to receive alerts, such as another parent, a sitter, or a grandparent.
Information from your child's wearable and the Hub
- While a night session is running, the AiyrKids Hub collects readings from your child's wearable, including blood oxygen (SpO₂) along with several other measurements, and whether the wearable is connected and being worn.
- The AiyrKids Hub uses its microphone during a night session to detect coughing.
Information from your devices
App version, device type, notification settings and permissions, and the information needed to deliver alerts to your phone.
Website information
If you join our waitlist or contact us, we collect what you send us, such as your name and email address.
How we use information
- To run the service: show your child's status, compare readings to the settings you chose, and send alerts to the caregivers you designate.
- To deliver alerts by app notification, phone call, and text message.
- To confirm devices are connected and working, and to tell you when they're not.
- To provide support and to improve the reliability of the service.
- To communicate with you about your account and the service.
We do not sell your information or your child's information. We do not use it for advertising.
Children's information
AiyrKids is used by parents and guardians. Information about a child is provided by, and controlled by, the child's parent or guardian. A parent or guardian can review, change, or delete their child's information at any time by contacting us at help@aiyrkids.com. We do not knowingly collect information directly from children.
Text messages and phone calls
If you or someone you've added is a recipient, AiyrKids may send text messages and place automated phone calls about your child's readings and about device status, such as a disconnected wearable.
- Consent: recipients agree to receive AiyrKids messages by replying YES to a confirmation text before receiving alerts.
- Frequency: message frequency varies and depends on your child's readings and your settings.
- Cost: message and data rates may apply.
- Opting out: reply STOP to stop text messages at any time. Reply HELP for help, or contact help@aiyrkids.com.
- No sharing of mobile information: no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.
How we share information
We share information only:
- With the people you choose: alert recipients you add receive alerts about your child.
- With service providers that help us run AiyrKids, such as cloud hosting and voice and text message delivery. They may use the information only to provide services to us.
- When required by law, or to protect the safety of any person.
- In a business transfer, such as a merger or acquisition, in which case this policy continues to apply to your information.
How long we keep information
We keep account information while your account is active. We keep readings and alert records for 6 months, then delete them. When you delete your account, we delete your information within 30 days, except where we must keep it by law.
Security
We use safeguards designed to protect your information, including encryption in transit and access controls. No system is completely secure, and we cannot guarantee absolute security.
Your choices
- Change your notification settings and recipients in the app.
- Remove a recipient at any time; recipients can reply STOP at any time.
- Request a copy of your information, or ask us to delete it, by contacting info@aiyrkids.com.
Changes to this policy
If we make significant changes, we'll notify you in the app or by email before they take effect.
Contact us
AiyrHealth, LLC
info@aiyrkids.com